Terms of Service

Terms of Service for Milani Natural Luxe

Effective Date: 02/27/2025

Welcome to Milani Natural Luxe! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms

By using the Milani Natural Luxe website, you agree to these Terms of Service and our Privacy Policy. We reserve the right to modify these terms at any time, and it is your responsibility to review them periodically. Your continued use of the site constitutes acceptance of any changes.

2. Products and Services

Milani Natural Luxe offers a range of natural hair care products. We strive to ensure that all product descriptions and pricing are accurate. However, we cannot guarantee that all information is error-free. We reserve the right to correct any errors and update product information without prior notice.

3. Order Acceptance and Cancellation

All orders are subject to acceptance by Milani Natural Luxe. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product or pricing information, or suspected fraud. If an order is canceled, we will notify you and issue a full refund.

4. Shipping and Delivery

Please refer to our Shipping Policy for information regarding shipping methods, costs, and delivery times. Once an order has shipped, you will receive a tracking number. Milani Natural Luxe is not responsible for lost or stolen packages once they are in the hands of the shipping carrier.

5. Returns and Refunds

Due to the nature of our products, we do not accept returns. We do not offer refunds for processed orders, but we will assist with replacements for lost, damaged, or stolen packages as outlined in our Return Policy.

6. User Accounts

Certain features of our website may require you to create an account. You agree to provide accurate and complete information when creating your account and to update that information as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Intellectual Property

All content on the Milani Natural Luxe website, including text, graphics, logos, and images, is the property of Milani Natural Luxe and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Milani Natural Luxe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

9. Indemnification

You agree to indemnify, defend, and hold harmless Milani Natural Luxe and its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorney fees) arising from your use of our website or violation of these Terms of Service.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Maryland/USA, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Maryland/USA.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us under the contact us link on the home page.

Thank you for choosing Milani Natural Luxe! We appreciate your support and look forward to serving you.